Let’s get your (cultural) ducks in a row.
Every company has a culture. It’s just about whether you’re aware of it or not. When you’ve been growing organically for a while, it’s hard to know what kind of culture you’ve built. So, we’ve created a DIY review tool—which you can pair with coaching for some added support—that will help you figure out what to check, what good looks like, what is left to do, and what you should fix first.
Here’s how one of our clients did it:
A tech start-up we work with wanted to review their cultural artefacts. So, we sent them a checklist and they went through to check what they already had, and what they needed to develop. We had a look at their existing artefacts and told them what was good, what could be better, and what they needed to tackle first. We summed this up for them in a written report.
Next, they went off and started implementing our recommendations. In their first pass, they ticked off some of the low-hanging fruit—updating their employee handbook, tweaking their policies, adding a few parts that were missing from key documents, and reorganising things to make it easier to find—but then they hit a wall and needed some additional support.
So, they engaged us to run a few workshops with their staff to gather more information and collect feedback around what they’d already implemented. This workshop identified a gap the company had in giving and receiving feedback, so we delivered some training to help them improve. After that, we realised what our client really needed was an Employee Value Proposition: this would help them develop what they needed to fill the gap in their cultural artefacts. So, we helped them get started on that, too.
How does it work?
We’ll guide you through a step-by-step review of your cultural artefacts—the formal documents, policies, procedures and other organisational choices that affect culture. This includes:
Recruitment (we’ve got a duck for that)
Onboarding (that too)
Vision, mission, and values
Organisational design
Goal setting
Communication and meetings
Scrum
Budgets and money
Policies and procedures
Leadership approaches
Feedback processes
Decision-making processes
Learning and development
Exits
You can choose to just chip away at it yourself or get some added coaching to help you through the tricky bits.