Traditional recruitment is broken. We’ve fixed it.
Hiring the right people is the highest leverage thing you can do to ensure the success of your business. Trouble is, the traditional resumé-interview-references process only gives you a 50-50 chance of selecting the right candidate.
And when selecting the wrong person can cost you between 50% and 130% of their salary and do serious damage to your culture, hiring badly is not a mistake you can afford to make.
We can take recruitment off your hands with an end-to-end solution, or you can take the wheel and use our software, templates, and on-call advice to improve your processes in-house. Our DIY+ model offers flexible options that you can scale up and down depending on your capacity and the roles you’re hiring for.
Our recruitment process is backed by science and by experience. Hiring is all about being able to predict which candidate is most likely to thrive in the role. So, we did what most recruiters don’t — we looked at what science could tell us about which evidence is most predictive, and then we built a process that gathers that evidence. We find that it gives us, our clients, and candidates the information we all need to make a confident choice. And that means a better chance of building a team of highly skilled people who are thrilled to work for you, fit seamlessly into your culture, and represent an excellent return on investment.
The DIY+ model
Across all our services, we offer a range of ways to work together to fit the varied and changing needs of our clients. We call this our DIY+ model. In short, it means you’ve got two paths to choose from:
The DIY+ route: Pick and choose where you need our hands-on support, and where you’d rather do it yourself with our provided templates, software, and implementation guides.
The Full Franky: We’ll run the process end-to-end, working closely with your team and training you in how to implement the process along the way.
Check out our case study of one of our long-term recruitment clients below. It will give you a sense of how one organisation can use both the Full Franky and the DIY+ model at different stages (and for different roles) to sustainably build internal capacity while growing a killer team.
Software
Access to our recruitment software including setup, training, and troubleshooting support.
Role design
We’ll refine the role's requirements, identify the skills you need, and write you a killer job ad.
Salary benchmarking
A market review of relevant salaries to give you a recommended salary range.
Psychometric testing
A review of candidates’ psychometric tests, summary notes, and recommendations.
Culture fit test
Design methods to assess candidates for the key attributes needed to thrive in your culture.
Skills assessment
Access to our skills assessment matrix, and co-design of a work simulation to test for those skills.
Interview support
Have one of our team members pair with your hiring manager to conduct interviews.
We will be there to support you through the recruitment process each step of the way, building your internal capacity and upskilling your team. The Full Franky includes all the support options listed in the DIY+ model, plus project management of the entire process end-to-end, comprehensive candidate review, interviewing, scheduling, reference checks, salary negotiation, decision-making support, and all communications to candidates.
DIY+ Services
Pick and choose one or more
The Full Franky
Includes all the
DIY+ services and more
The DIY+ model
Across all our services, we offer a range of ways to work together to fit the varied and changing needs of our clients. We call this our DIY+ model. In short, it means you’ve got two paths to choose from:
The DIY+ route: Pick and choose where you need our hands-on support, and where you’d rather do it yourself with our provided templates, software, and implementation guides.
The Full Franky: We’ll run the process end-to-end, working closely with your team and training you in how to implement the process along the way.
Here are your options for recruitment. In yellow, we have DIY elements. You can choose some or all of those. In blue, we’ve got The Full Franky.
DIY+ Services
Pick and choose one or more
Software
Access to our recruit-ment software including setup, training, and troubleshooting support.
Culture fit test
Design methods to assess candidates for the key attributes needed to thrive in your culture.
Skills assessment
Access to our skills assessment matrix, and co-design of a work simulation to test for those skills.
Role design
We’ll refine the role's requirements, identify the skills you need, and write you a killer job ad.
Psychometric testing
A review of candidates’ psychometric tests, summary notes, and recommendations.
Salary benchmarking
A market review of relevant salaries to give you a recommended salary range.
Interview support
Have one of our team members pair with your hiring manager to conduct interviews.
The Full Franky
Includes all the
DIY+ services and more
We will be there to support you through the recruitment process each step of the way, building your internal capacity and upskilling your team. The Full Franky includes all the support options listed in the DIY+ model, plus project management of the entire process end-to-end, comprehensive candidate review, interviewing, scheduling, reference checks, salary negotiation, decision-making support, and all communications to candidates.
Check out our case study of one of our long-term recruitment clients below. It will give you a sense of how one organisation can use both the Full Franky and the DIY+ model at different stages (and for different roles) to sustainably build internal capacity while growing a killer team.
Let’s walk through an example...
The Full Franky
We have been working with a tech start-up for a few years now. As they’ve grown their team, they’ve used various combinations of our DIY+ offering, as well as The Full Franky, depending on how much support they needed for each role.
Initially, they came to us needing to hire a high-priority executive role. They went with The Full Franky for this, which means we ran the hiring process, supporting them every step of the way. This included:
Consulting with the founders to scope the role.
Writing a job ad.
Salary benchmarking.
Using our recruitment software to manage candidates, including scheduling interviews and end-to-end communication.
Reviewing candidates and pairing with the hiring manager to conduct short initial interviews.
Conducting and assessing psychometric tests.
Designing and running assessment activities to test candidates’ technical skills and culture fit.
Partnering with the executive team to conduct a final, long-form interview with selected candidates.
Decision-making support.
Salary negotiation.
Reference checks.
At every stage, we coached the executive team through the process so that they understood the ‘why’ behind each step and could replicate it. Then, when they were ready to hire for their next role, they had a good grasp of the process and felt ready to try the DIY+ model.
DIY+
Since hiring that first role, they’ve used different parts of the DIY+ model depending on what kind of support they needed. This always starts with our base package: access to our recruitment software, which contains our email templates, interview questions, and instructions that help scaffold each step in the process.
On top of that, for each role they’ve added different optional extras from the DIY+ menu, depending on their needs. Some things they’ve got our help with include:
Writing a job ad.
Interpreting psychometric tests and providing recommendations.
Asking for ad-hoc advice and guidance via a private Slack channel.
Designing skill assessments and culture fit tests, and talking through the results.
After hiring a few roles, our client got the hang of things and needed our help less and less. But when they needed to hire for their first sales role, they opted to engage us for The Full Franky once again. They were building a whole new area of their business, and needed some additional support. The Full Franky provided them with a job description, skill and culture assessments, interview questions, and step-by-step coaching to ensure they had all their ducks in a row (so to speak) for any future sales roles. All they had to do was re-use and adapt elements from the initial process, and they were able to hire a whole new team.
This is a high value way to swing between The Full Franky and DIY+. You can scale up and down depending on your ever-changing needs, ensuring that you’re sustainably building internal capacity and systems while also having us at your disposal for those trickier roles, or for when you don’t have the time or space to manage a recruitment process.
Recruitment plays well with…
